Quality Infrastructure

Our digital learning infrastructure model includes twelve laptops, each with an accompanying Digital Skills Guidebook and mouse, and one projector. We have replicated this model across eight schools in the Western Highlands Province of Papua New Guinea. Early in our start-up journey we identified that quality infrastructure was essential to enabling long-term digital learning outcomes. Our early efforts included second-hand laptops donated to us by members of the public. However, these were of varying standards and models.


While we still accept donated laptops and recycle them for revenue, all laptops we place in our digital learning facilities are now professionally refurbished units. All have Microsoft 10 operating systems, Microsoft Office (Word, Excel, PowerPoint and Outlook) and boast an average lifespan of over 1.5 million hours. Our supplier,  is a fully licensed data destruction and IT recycling specialist with the complete range of ISO accreditations. Their reliable products have been faultless thus far in Papua New

Guinea and for our digital leaders elsewhere, however each unit has remote access software should any difficulties arise.

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Sustainability

As a dream that began with $20 and a group of friends, we have always believed in rolling up our sleeves and working for our income. This has resulted in innovative fundraising streams such as our heavy scrap metal recycling. Monthly, two of our senior board members lead a volunteer team which collects and recycles steel from generous local businesses. To date, we have scrapped almost thirty tons of scrap metal. As well as a valuable revenue source, we see this as our contribution to promoting sustainability in the community which helped us grow.


Similarly, every month we recycle cans and bottles donated to us from Townsville locals and community groups. This provides us with great opportunities to engage with our community and expand our commitment to sustainable practices. After all, the principles of sustainability lay at the very core of our work and vision - we have provided a new life for over 100 laptops which would otherwise have ended up in landfill. All of the laptops we place at the fingertips of a generation of future leaders are professionally recycled and refurbished.

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Quality Processes

Operating in challenging environments across foreign borders and cultural chasms is not easy and process must always match passion. In acknowledging these difficulties, our board has been committed to developing robust standard practices which reflect the ethical and professional standards of our LiteHaus brand. Having registered as a not-for-profit organisation with the Queensland Office of Fair Trading the previous year, in 2019, we became a DGR-status registered charity with the Australian Charities & Not-for-profits Commission (ACNC). Procedures for our day-to-day operations and project work are dictated by a robust 60-page Standard Operating Manual which the board revisits regularly as we grow. A Code of Conduct and Child Protection Policy are both in place which inform ethical standards in our practices. Any new in-country partners or volunteers are vetted against DFAT's Consolidated List. In order to maintain exceptional operational performance, our Director of Operations conducts a comprehensive Internal Audit every November before our financial reports are externally audited in January.

LiteHaus International laptops in Papua New Guinea.
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